Service your customers more efficiently, and keep them coming back.
Keep your employees focused on the right work, improving efficiency.
Streamline business processes while reducing costs and errors.
Set up and maintain inventory more cost-effectively and accurately.
Get paid faster with automated electronic invoicing.
Sales Management
AutoFluent® makes managing all aspects of sales simpler! View all your customers and open repair orders at a glance for work order management and sales status reporting. Here’s an overview of some features:
Use CARFAX data to load vehicle data with a license plate or VIN, view vehicle service history, and be notified of open recalls
Barcode scanning of inventory and VINs
Labor guides from AllData, Identifix and AutoAware®
Create and track recommended services for each vehicle, sending email reminders
Integrated scheduler - view mechanics, bays, and departments by day, week, and month
Track profit within a workorder, and ensure minimum margins are met
Vehicle model and tire size lookups (tire module required for tire lookup)
Paperless invoicing with signature capture devices
Track and report on referrals to evaluate the effectiveness of your advertising mediums
Inventory Management
AutoFluent® provides comprehensive Inventory Management and tracking capabilities, from sales to purchase orders and accounts payable. View and track your inventory quickly and accurately through a variety of parameters. AutoFluent® will save you time by creating new inventory items imported directly from vendor catalogs. AutoFluent® also provides comprehensive, straightforward tools for calculating and managing pricing – whether your pricing is simple or complex.
Integrate directly with hundreds of different parts suppliers across the US and Canada using NAPA, Nexpart, WorldPac, Epicor, IAP, and others
Tire ordering with ATD, TCI, Max Finkelstein, and many more
Import vendor product price sheets for easy searching, order entry, and ordering
Track warranty returns, cores, and FET receivable
Physical inventory counts are made easy with barcode scanners, inventory count modules, and reports
View, transfer, and manage inventory across multiple locations
Email purchase orders directly to vendors
Replenish your inventory with purchase order generation, and even automatic ordering for some vendors
Sell products via B2B eCommerce websites or retail websites
Customer Tracking
AutoFluent® offers powerful, user-friendly tools for customer tracking to help accurately report all customer activity, sales, repairs, vehicles, etc. Customize terms for all your different types of customers and keep track of vehicles, account balances, payments, history of repair orders, and more:
Email marketing automation with custom templates and advanced filtering
Find customers by name, phone, address, vehicle or invoice number
Review customer and vehicle history quickly and easily
Manage your fleets, showing costs per mile
Alerts will show for customers who are past due or overdue, and they can be assigned to customers, to be shown when opening transactions
Past due and over-limit customers can be set to require special authorization for new sales
Print mailing labels based on company information or purchases
Provide logins for customers to shop your online store hosted by us
Workforce Management
AutoFluent® allows you to better manage, schedule and track your workforce to optimize labor scheduling and improve profitability. AutoFluent® includes both a complete timeclock system and technician job clocking system for workforce tracking.
Give each employee individually assigned permissions for AutoFluent®, choosing from among several dozen
Employee Timeclock tracks regular hours, holidays, and overtime
Multiple mechanic tracking methods, including clocking in and out of jobs and chores
Sophisticated multi-tier commission options with comprehensive reporting
Technicians and sales staff can be specified on each line of an invoice
Generate reports to track the efficiency and productivity of your mechanics and sales reps
Integrated Accounting Option
The AutoFluent® System includes all the tools necessary to effectively manage your complete invoicing and reporting needs -- accurately and securely. AutoFluent® offers simple, yet comprehensive reporting (with easy export to Access or Excel). All necessary actions for Accounts Receivable billing, Purchase Orders and Accounts Payable with Checkbook Manager are included in this powerful Point-of-Sale system.
Export sales and purchase totals to QuickBooks, Sage 50 (US and Canada), Simply Accounting, or CSV
Elegant Audit module lets you drill down to see how every transaction posts to the General Ledger
Either use the complete checkbook module, or use the checkbook in QuickBooks
We set up the interface for you, so no advanced accounting knowledge is needed
Checkbook Manager includes check printing
Keep track of and print Accounts Receivable statements
Multiple Locations
Keep tabs on your various shops and warehouses with AutoFluent®’s Multi-Location features. Unlike other management systems purporting to be ‘Multi-Store’, AutoFluent® shares customers, vehicles, inventory and vendors, while allowing each store to track their own sales and inventory.
Consolidated sales reporting and tracking - compare profit, progress toward sales goals, and sales broken out into customizable categories
View, transfer, and manage inventory across multiple locations
Customer history is viewable across locations and payments can be accepted from any location
Choose to print consolidated customer statements, or print them separately for each location
Search for parts and tires showing the available quantity at each of the nearby locations
Manage locations in different time zones
Post to different QuickBooks company files, or a single company file using divisions (posting varies for other accounting systems)
Give each employee specific rights and permissions at each location
Website Hosting Options
Display your products in AutoFluent® on a wholesale e-commerce website that shows your quantities and prices in real time. Retail websites are also available. Create accounts for your customers with specific and accurate price levels that allow for browsing of your available inventory and placing orders with ease. Informational (non-e-commerce) websites are also available that allow your customers to review their complete service history online.
Customizable website for your business
Show customer invoice history
Informational and E-commerce Wholesale websites available
Retail E-commerce websites available through TireConnect integration
AutoFluent® integration allows your customers to order from within AutoFluent®, even replenishing their stock automatically